Renew Your Patient Card

NOTE: You may complete the renewal process 30 days prior to your card’s expiration date, but you will not be issued or able to print your updated card until after your previous card has expired.

Step 1: Log in to the EVS and navigate to your patient profile.

Hover over Tracking Inbox in the top left-hand corner of your screen and click Patient (not New Patient).

Click your name.

Scroll to the bottom of the Patient page and click the blue ‘Save and Submit Registration’ button.

Your status will change to ‘Awaiting Certification.’

Your designated QMP must now enter a new application for you.

Contact CTR and inform them that you are awaiting their renewal of your certification.

Step 2: Your medical provider must now enter a new certification for you. Contact your medical provider and inform them that you are awaiting renewal of the certification in the EVS.

Step 3: After your medical provider has renewed your certification, your status in the EVS will change to ‘Awaiting Payment.’ Now you may pay for your renewal.

Log in to the EVS and navigate to your patient profile.

Hover over Tracking Inbox in the top left-hand corner of your screen and click Patient (not New Patient).

Click your name.

Click the grey 'Payment' tab (below the blue status bar and above your information). Ensure your browser’s pop-up blockers are disabled.

Click ‘+New,’ then ‘Click Here to Make Payment.’A new window will open.

Enter your payment information and submit.

Once you receive a confirmation, you will be automatically redirected back to the EVS.

Hover over Tracking Inbox in the top left-hand corner of your screen and click Patient (not New Patient).

Click your name.

View your profile, where your status will have changed to ‘Renewal Completed’ or ‘Awaiting State Review.’

If your status is 'Renewal Completed' you are finished. You will continue to use your current card until its expiration date. The date after your current card expires you will receive your new card. If your current card is expired you will receive your new card the day after you have paid.

If your status is 'Awaiting CUB Review' contact us at cubcmc@utah.gov to continue your renewal process.